There are a few things to line up before delivery day. First, your electrical: most Sundance® spas require a dedicated RCD-protected circuit installed by a licensed electrician. Some smaller models may run on a standard household socket, but confirm this with your dealer early, as electrical work can take time to schedule. Second, your foundation should be in place and fully cured before the spa arrives. On delivery day, the crew will need clear access from the street or driveway to your installation site, so measure any gates, fences, or doorways along that path in advance. Most spas are delivered on a pallet and moved with a dolly or crane. Once the spa is in place, your dealer's setup team will connect it and walk you through initial startup. You'll balance your water chemistry before the first soak. Your Quick Start Guide covers the steps, and your dealer is always available to help. Plan for about 24 hours for the water to heat to your preferred temperature before you climb in.

A lounge seat is a full-length reclined position that lets you stretch out completely so your whole body is in the water, and jets are positioned along your back, legs, and feet. It's ideal for people who want a full-body soak and targeted lower-back or leg massage. An open (upright) seat positions you in a seated posture with jets aimed at your back, shoulders, and neck. You have more freedom to move and interact with other people in the spa. The trade-off: a lounge seat takes up significantly more space in the footwell, which can limit how many people comfortably fit at once. A spa with one lounge and four open seats may feel crowded when all five are occupied. Think about how you'll actually use the spa as solo relaxation benefits from a lounge; social soaks generally work better with open seating throughout.

Your spa needs a solid, level surface that can handle significant weight. A filled hot tub typically weighs between 3,000 and 6,000 pounds depending on size. Poured concrete pads (at least 4 inches thick) are the most common choice. Reinforced decking built to handle the load works well too, as do compacted gravel beds with proper drainage. The surface must be level within 1/4 inch across the entire footprint. Uneven surfaces can cause stress on the cabinet and shell over time. Before you commit to a foundation type, check with your dealer; they know the specific requirements for your model and can connect you with local contractors who've done this before.